Refund & Cancellation Policy

Refund & Cancellation Policy

This policy explains when you can cancel an order and how refunds are handled by [Your Business Name].

Cancellations

• You may request a cancellation before your order is prepared or dispatched.
• Once an order is prepared or dispatched, it may not be possible to cancel it.

Refunds

• If your order is cancelled or an item is unavailable, we will refund the amount you paid.
• Refunds are made to your original payment method within a reasonable time.

Damaged or wrong items

If you receive a damaged or wrong item, contact us within 24 hours with a photo, and we will arrange a replacement or refund.

Contact us

[Your Business Name]
Phone: [Your Phone]
Email: [Your Email]